"Automated information"

A review of Forest Hill Road Group Practice by Jane written on Thursday 18th of October 2007

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I have just spent an hour trying to get through to make an appointment. Your recorded information states 'the surgury is open daily 8am to 6pm; closed daily between 1 & 2' Today is Thursday when you are also closed in the after noon. Could this information not also be on your recorded message? That would have saved this busy NHS nurse a lot of time!! .

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Forest Hill Road Group Practice

Map showing Forest Hill Road Group Practice on Forest Hill Road