"Disappointing"

A review of Bringing Up Baby by SF written on Wednesday 4th of January 2017

My child had been attending the nursery for 2 years and in that time I have seen several managers come and go. What I find upsetting is how this affects the children and how senior management or head office don't seem to do anything about it or even try and explain to parents what's been happening and what they intend to do. There's been a refurbishment a few weeks ago and new staff have come on board, but that doesn't change the fact that the nursery has taken a turn for the worse and I have had to take my child out as a result of this. As a concerned parent, I find HO and senior management a real cause for concern. There haven't been many efforts to try and build a relationship with the parents. Recently staff have left without the children or parents acknowledgement, so we didn't have a chance to say goodbye or thank them for their support. If it wasn't for the wonderful and supportive care staff who have been really great with the care of my child, we would have left long ago. Just so incredibly disappointing. I have communicated with the head office but to no avail. They insist these comments are inaccurate and unfair but i'm not the only parent sharing my honest and negative opinion of this nursery on another review site. Surely all the parents complaining can't be 'inaccurate' and 'unfair' in their reviews. I'd appreciate it if the nursery could look into the matters at hand and find a positive way to deal with them, instead of being in denial and reverting any negativity towards us for telling the truth..

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