"Took months to obtain refund"

A review of London Study Centre by John C Kent written on Thursday 3rd of November 2016

I paid for my wife's niece to study there on my credit card some years ago but when the visa was refused I was told that it would take 9 weeks for a refund why ? How long does a refund take ? Despite repeated visits to try to get this refund I finally had to ask the British Council for help - in the end it took 17 weeks. All letters and e-mails were ignored and the only person who could sign the cheque was never there. At that time nobody in charge had any idea of integrity, honesty, understanding of British values or decency. Unless things have changed I would not touch this place with a 30 foot barge-pole..

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