"Friendly, but clearly understaffed"

A review of DPD by Gary Griffith written on Thursday 9th of June 2016

Stayed in all day to collect parcel

No word 3 hours after delivery slot time, so called.

Nice chap could not get through to depot and said would call me back.

Never called me back and they tried to deliver the parcel the next day when i was at work without telling me.

Called he next day and arranged to go to depot to collect. Couldn't find opening hours on website, so called again and a very nice receptionist told me

They staff seem nice, but not providing tip top service because they are clearly understaffed.

At least everyone was friendly and tried to help..

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