"Moneygram keep the money for themselves!"

A review of Moneygram (International) Ltd by Geoffrey written on Monday 9th of November 2015

Ongoing saga. My recipient in India couldn't collect because her local agent said the amount didn't tally with what I had sent. It did, but I think they were getting rupees and sterling mixed up.

I cancelled the transaction and used Western Union instead. I was promised a refund. A month later still waiting for the refund. Phoned six times so far. Once holding on for 50 minutes. Promised call backs never happen. Sent a customer service form [it says reply within 2 days] but it has been ignored.

Going to try Head Office and possibly legal action..

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