"If you want any kind of health sevice, look elsewhere."

A review of Dr G Ivbijaro by Tommy_didads@yahoo.co.uk written on Friday 5th of June 2015

Despite the 2 practices huge sizes & modern buildings, the positives stop their im afraid.

The customer service is quite difficult to rate, as more often than not, there is no service.

Trying to contact the surgery is extremely frustraring, as the choices are limited, & often go without response.

I have a long term disabilty, & I believe its unnaceptable that I sometimes find myself holding the redial button for around an hr, trying to get my phone call answered.

More so, when you do get any sort of response, theres very little chance to get any form of help, as the appointment times are further away than it takes to recover from most common illnesses. (Mostly 2 wks +).

Your often instructed, if an emergency appointment is needed, then call back the next day at 8am.

The last time I tried to follow this ridiculous 'task', I spent a full 90mins, phone melding into my palm, torturing myself by listening to the mis-pronounced automated message, over & over.

Although there are some helpful front line staff, most are extremely rude, & have little time for patients as they are higlhly overworked.

When you do accomplish the arduous task, climb mountains & jump through hoops, to actually see a Dr, in an office, tending to your health concerns, they offer little satisfactory help, empathy or concern. I often leave appointments with more questions than answers.

Ive had better service using the old-style houses, converted to a Dr surgery, with 1 consultant.

One of the two practices has 3, (yes 3)! floors. Although my practitioner only occupies part of the building, I'm baffled as to how such issues are possible.

But my advice. Avoid like the plague. Even if you have the plague.

(Badoom ccchhhuuu).

His here all week folks..

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