"Unhelpful and Arrogant"

A review of Sandrove Brahams & Co by CharlieH written on Thursday 6th of March 2014

Sandrove Brahams & Co manage a block of flats near me, and where my garage is located.

They are responsible for managing the estate - and it's allegedly managed by a 'Director' (so he told me!).

Over the years they have replaced the entry system and each time they don't consider it important to keep the garage owners informed.

If I'm away from home - I can neither get access to my car, or park it.

The garages are leased from the leaseholder - who Brahams say they advise of the changes; but I have never been advised of them by the leaseholder - never. The leasholder only collects the ground rent and is completely disinterested in keeping the garage 'owners' informed.

The 'Director' insists that the leaseholder provides the information - but at the end of the day I am denied access unexpectedly at any time day or night – and to date it has happened three times - when in the past Brahams have provided it - I have even given them my email address for advance warning. On one occasion I tore my trousers climbing over the gate at 3am– what else can I do?

Over the years I have reported on unauthorised parking at this block of flats; ensured the gate is closed when left wide open; reported when the access system breaks down; cleared up unauthorised dumping at the bins - and generally been a surrogate caretaker.

But no more - Unhelpfulness begats unhelpfulness.

If you have a block of flats that require managing, I suggest you go elsewhere - find a more helpful company..

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