"Praise of driver"

A review of London General Putney Bus Garage by Terry McCaughey written on Sunday 1st of April 2007

I guess you get lots of complaints about drivers. Well here's one that isn't. Yesterday I was travelling back from Chelsea with three bags of shopping and I got on a 22 at Parsons Green. I reached for my Oyster card but couldn't find it, although I had used it previously that morning on three occasions. Anyway after a long search I still couldn't find so the driver, Lee Creaser, rang forward to the depot to ask the bus ahead if the card had been found. he then took my details and made a thorough search of the bus ahead. He could't find it so rang me to tell the procedure to get a replacement. In the interim I located the card at the bottom of one of the shopping bags - it must have slipped in while I was getting on the bus. I told him this and thanked him for going out of his way to help me. If every driver was as courteous as Mr Creaser bus travel would be a more pleasant experience. He is to be congratulated..

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