A review of Vietnamese Canteen-Huong Viet by Tom written on Thursday 14th of April 2011
We used to eat at this restaurant fairly regularly but after a shockingly bad experience this evening, tonight's visit will definitely be our last.
We both agreed the standard of the food had gone down, it just didn't taste as fresh. The service left a lot to be desired but this is something we had grown used to. All of this we could have lived with if it wasn't for the following...
After we had been kept waiting at the till for 15 mins and after another customer was allowed to jump in front of us in the que to pay, we were told the card machine wasn't working. We didn't have any cash so I explained I would go and get some, we were then followed out of the restaurant and asked if one of us could sit behind and wait. I refused to leave my fiance sat by herself and pointed out that we were regular customers and had no intention of running off without paying! When I also refused to use a cashpoint that charged for withdrawals it became apparent that the waiter was under strict instructions to follow us for as long as necessary until he had the money. In fact he stayed with us, (or a few paces behind) for a very uncomfortable 20min walk to the free cashpoint next to our home!
This restaurant used to have a slight edge over the large number of other Vietnamese places on the Kingsland Rd but I don't think this case anymore. Also one or two have much nicer interiors now which result in less ambient noise so you don't have to shout over the table at your company..
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Map showing Vietnamese Canteen-Huong Viet on Englefield Road