"Very poor quality of customer service!"

A review of Lloyds TSB Stockbrokers by Dr. Diaa E. E. Rizk written on Thursday 1st of April 2010

I had a problem with one of the shares bought through your office as a customer of Lloyds TSB. I now live overseas. After explaining my problem in details and sending an e-mail directed to your office at info@lloydstsbsharedealing.com (there are no available contact e-mail addresses on the website except this address!).

This is the response I received after 7days:

Lloyds TSB Share Dealing to me

show details 5:32 PM (29 minutes ago)

Good Afternoon Dr Rizk

Thank you for your message.

I would advise that this E-mail address is only used for general queries regarding Lloyds TSB Stocks and Shares ISA’s and Nominee Accounts. As such, I am afraid that I am unable to offer you any assistance with this matter and would suggest that you contact Lloyds TSB Stockbrokers Limited for the information you require.

If you have any further questions please do not hesitate to contact our Share Dealing team on 0845 7888 001.

Kind regards

Lloyds TSB Share Dealing

I have no further comments!!.

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