"TURN AROUND!!!"

A review of Buona Sera Jam by Anonymous written on Tuesday 10th of February 2009

This was one of the WORST restaurants I have ever had the displeasure of going to. There were four of us there, 1 Londoner, 1 ex-Londoner and 2 Bristol based. The cost: £90.

One of our group ordered the Sirloin Steak, but rather rudely shoved infront of him was an anaemic piece of over-cooked Veal!

The meal i ordered was Lamb, chicken and italian sausage on a kebab with oven-cooked vegetables on a bed of herbed, sauteéd Potatoes. Well....the first thing was that i recieved french fries instead of potatoes, which would have been fine had they not been raw! So the barely english speaking, rude and arrogant staff replaced my meal with the potatoes, which it should have come with (although i didn't ask for that- I asked for properly cooked chips). However these too were undercooked. They were practically raw, with a cooked skin. After having to wait 20mins my meal was returned cold, and upon trying to explain my complaint, all they could do is shrug and look at me as if i was foreign (Not me kind sir--YOU are the foreign one!). AFTER this... my lamb was burnt to a crisp, and the chicken was reconstituted!

The other two meals were ok (Lamb shank and a Lobster/pasta dish), although the lobster dish was certainly not worth the £17 payed. There were only two morcels of lobster in the whole dish.

In the end, they did take off the Compulsory service charge, which i was unhappy about, but we did pay £5 service.

All in all:- DO NOT GO HERE. Expensive, useless staff, and very poor quality food. Save your money!.

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